How can we help?

Common questions below. Can’t find what you need? Reach out directly.

Email support

How does GPS clock-in actually work?

Staff clock in and out from the field app, which captures their location at that moment. Each site can have a geofence radius set to either flag out-of-range punches or block them outright, depending on the enforcement mode you choose.

Does it work if a site has no signal?

Yes. The field app works offline: clock-ins, duty checklists, and incident logs are queued on the device and synced automatically once it reconnects.

Can I export hours for payroll?

Yes. The Payroll section exports hours, overtime, and cost by staff member or by pay period, ready to hand to whatever payroll system you already use.

Can a client see proof a shift happened without logging in?

Each shift can generate a shareable verification link showing the check-in/out times, geofence status, and any photos, viewable with no account required.

Can I control what a supervisor vs. an office admin can see?

Yes, under Roles in Settings. Permissions are granular: viewing analytics, managing payroll, managing staff, and managing settings can each be granted independently.

Is there a mobile app to install?

The field experience is a mobile-first web app, no app-store install required, so staff can start using it from a link the moment they're invited.

Still stuck? Contact us.